There should be a proko app for the community. That way not only can we see what other people post. But it can also make it easier for people to ask for feedback and give critiques. What can separate the website from the app is the app is a community based only while website offers both courses and the community

Hi My wife gifted me the full anatomy bundle a couple of days ago, but it hasn't appeared in my account. We've both emailed support via the Help app on the website, but received no response. Proko support has always been really fast and responsive in the past, so I'm surprised and disappointed at the current situation. I appreciate that Proko is a relatively small operation, but I don't think it's unreasonable to expect a response to a simple customer support inquiry within 24hrs or so. As it stands, we're $450 out of pocket with no idea of what's going on. Any help with getting this resolved would be much appreciated. Thanks Matt

Hi! I wrote the refund email so many times to proko but they are not replying at all. Please reply whether I can get my refund or not. Thanks! @Proko Support@Patrick Bosworth

Hello ! I asked a refund with the help pages about a course but i didn't have any response since a few days. Maybe because of the holidays ?

The photo is 2.6 megabytes and I tried other smaller file photos and it keeps saying can’t upload over 10

Hello to this awesome community! I am a big fan, and I've learned so much here on Proko. Each video is very well done, the production is fantastic. So, I wondered if there is a chance to have a lesson on how to stream or film your art, how to use lighting correctly, camera settings, etc. Similar to the 'top down' view on the Drawing Basics videos. Or how to photograph/scan your art correctly to be able to share it in the best way possible. Perhaps such a video already exists, if so, please point me in the right direction. If not, I think it would be a great lesson to have on how to showcase your art, or livestream for the fun of it! Cheers, thank you so much.

I sent an email for refund request few days ago. I haven’t gotten any reply yet.

Hey guys, I really like Proko and in principle I would like to recieve the newsletter about new courses and updates and offers and such. But lately I feel you are really overdoing the frequency of emails. In the last 4 days you sent out 6 !! mails. And the weeks before that it was also almost one mail per day. It is really too much and you need to calm down a bit. Half my newsletter inbox is Proko at this point. Personally I feel like one email per week would be reasonable - but maybe let us finetune the settings a bit more so everyone can dial this in according to their own preferences?

Is there a reason there is download limit, I would like to download course and work mainly offline except when uploading projects, seeing critiques and questions.

Hi, I recently received a message telling me that Proko detects unusual activities in my account and therefore it's suspended. The message prompted me to click on the link to follow the instruction and verify my identity. I clicked on the link but it doesn't work. This whole thing looks like a scam to me. Does anyone else share the same experience?

I believe that most of users have a problem with access to own purchased products. There is no clear way to get into owned images or courses without going into courses or timer. There should be TAB in profile tabs and settings "Owned Products" to make it easy and clear, otherwise it takes over 20mins to get for one desired picture.

I can't use oil paint not because I don't want to but because it's not good for my lungs I use acrylics I would absolutely love a course in portrait or gestures you know all that stuff for acrylic paint. That would be awesome

Hey Proko team and Ms. @kimreaper ~ As title, I can't download any links from the Download tab in every course that I have (I have 2 courses purchased, Figure and Anatomy (Torso) course) and every lesson. No matter which browser (I've tried Chrome, Firefox, Safari) or device (I've tried downloading with my laptop and phone) is used, the following error still displays: "This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> <Code>AccessDenied</Code> <Message>Access denied</Message> </Error> " Someone Please help, I'm very desperate to do the assignment haha. TvT

Hey Proko Team, I'm really enjoying the updates to the Timer tool with being able to download images and get information about the images. However, when I'm in the middle of going through a session, typically, the last thing I'm thinking about is pausing the timer and downloading the image or saving the pack it came from. Right now, it goes to the "Well Done" screen when finished but doesn't provide an option to look through the session images again. So, I would love to see a feature in the future to be able to go back through the images after you complete a session to review and perhaps download ones that I might want to take further than a gesture drawing.

Hello, just a suggestion that I thought of while picking of packs to feed the proko tool for my daily practice, it's a bit tedious having to select all the packs I want for a specific practice, full body gesture, portrait gestures, etc, would be good to be able to sort and separate hour image packs into groups so when we want to do practice session I just select the folder with the image packs inside that I need for my daily practice sessions only instead of having to hand pick them everytime. Hopefully this makes sense.

Hi proko team! With the new update to playlist format I can't see the latest lessons in the perspective course. On my mobile I can't scroll through all the subsections of the course to get to the latest lessons. Only way around it I've found is going back to the course sales page and viewing all the lessons from there.

Hello, I've encountered and weird issue. After retrying a practice I've done before ex. 10 minute+25 images session from my dashboard, or after the practice ends, the same session with the same images in the same order repeats. If I recall correctly, the images would be different each time if you chose to retry the session, unless I gaslit myself into thinking it worked like the latter.

At the moment I can't upload assignment work. I attach my images and proceed to post the comment but nothing happens in the UI. In the browsers console I can see that the comment endpoint is returning HTTP 500 error. I tried to attach an image here but it gave an error. So I am uploading the image separate and sharing a link instead https://imgur.com/a/3b0wiGO

Hello, just got the image packs for gesture drawing references, and since I'm on a tablet when I work on my traditional drawing desk I thought the Proko Timer tool would be good for practice, I think the tool works fine but there is a few things I'd like to see improve. 1. Being able to select a "Class Mode" with the timer increasing after a few images, like in Quickposes.com, or other gesture drawing apps. 2. Selecting more than 25 images. 3. Being able to see the total session's lenght after selecting the image and timer parameters ex. "30s images, 40 images total = 20 mins session" 4. Show images in grayscale and upside down. I think that's about it, I think it'd be really useful since I think the other gesture drawing websites's image pools are very limited and I would like to use the packs I bought from proko at it's fullest when I only got my phone or tablet to practice from. On my pc I have the Quickposes app which comes with all these options so when I get to my pc I use that since it lets me sample images saved in my pc (including the proko ones I bought), but on tablets and phones there isn't really something like this as far as I know.

Hey everyone, I’ve been practicing fundamentals for over two years now, and slowly, some small ideas and projects are starting to form. But I have this huge mental block — every day I just keep practicing basics and doing exercises. I know there’s still years of learning ahead, but when does that feeling of being an artist actually come? I can’t even draw a clean portrait yet. How do you deal with this? I’d love to sketch, illustrate, and so on. Thanks so much!! Sniggy