Help Ukraine Purchase question
2yr
Lost 247365
I recently bought a model pack from the help Ukraine promotion. However, I can’t access the photos. It doesn’t even show up in the tool section of my classroom.
Going into the normal store it doesn’t show it as being purchased and looking at the my orders I get the following message I am attaching.
Has the purchase just not gone through yet or was there some sort of bug with the purchase?
2yr
I was curious if anybody new how or when the one-on-one mentorships will be fulfilled? How will we be notified about those?
Katey Jensma
2yr
@David we will reach out via email :)
2yr
All rewards will be fulfilled after the fundraiser is completed. This includes digital items (although we will try to add these to your account as soon as possible). You can read more information about this at proko.com/ukraine
2yr
Thank you for the update. I must have missed that part. I guess I got “Lost” reading the fine print ;)
2yr
I purchased the figure drawing course yesterday, and although it says the purchase was successful, the product is not available in my orders. I've sent a help request but have heard nothing back. Maybe we have to wait until the events begin.
2yr
All rewards will be fulfilled after the fundraiser is completed. This includes digital items (although we will try to add these to your account as soon as possible).
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2yr
I am hoping that is the case. Maybe in the meantime one of them will see this post and tell us for certain?
