No respons to support tickets
1d
Remi huyard
I've contacted Proko Support several times to request a refund, but I haven't received any response. I'm still well within the 30-day refund period, and there has been no "wardrobing" or misuse of the course, so according to the refund policy stated on the website, this should be a straightforward process.
I've also noticed that several other people in this community have reported difficulties obtaining refunds in a reasonable timeframe, which is honestly quite surprising and disappointing.
Could someone please help me resolve this issue?
@Proko Support @Stan Prokopenko
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16h
@Remi huyard looks like your support ticket was addressed, please let us know if there's anything else we can do to help.