Opening reference photo downloads on phone
3yr
@zook
For some reason I can't seem to be able to open the photo file downloads that I have bought from the proko tools section on my phone. It is an android, and I'm wondering if anyone else has had a similar problem or knows how to help. (the files have been downloaded but when I tap on them the phone simply has a pop-up that says cant open file)
Reply
Drop images here to attach them to the message
All posts
Newest
Katey Jensma
Hi @zook . Our model pack downloads are all in .Zip format. To access them you will need to "extract" the files. You can do this with various free apps on iPhone or Android like "Unzip" or "iZip"
Write reply...
Drop images here to attach them to the message
@zook
Thankyou for your help :)
Reply
Help!
Browse the FAQs or our more detailed Documentation. If you still need help or to contact us for any reason, drop us a line and we’ll get back to you as soon as possible!
Your name
Email
Message