Activity Feed
Zahra hassan
•
1mo
added comment inThe Perspective Course
I am writing to request a refund of $200, which I mistakenly paid towards [describe the service or course, e.g., the incorrect course enrollment]. I would appreciate it if you could assist me in processing this refund at your earliest convenience.
Please let me know if you need any additional information or documentation from my side to facilitate this process.
Kimberly Lee-Lewis Adams
8d
Hi there, @Zahra hassan! Please reach out to support@proko.com for refund requests.
Steve Bauman
•
19d
Asked for help
I’m not happy with the course I ordered. What is Proko’s refund policy?
Hi there, Steve! I responded to both of your support tickets! Your refund request has been processed. Our refund policy can also be found under the FAQ section here: https://www.proko.com/help
@beeroo
•
18d
Asked for help
Can someone tell me where to access the digital reference photos, like the boots, camel, snail, etc.? Not seeing them with "Downloads." Thank you!
Hi there! When projects have downloads they are typically under the downloads tab of the project announcement video: https://www.proko.com/course-lesson/project-simplify-to-csi/downloads
Manuel Rioja
•
24d
Asked for help
Dear Steven Zapata,
I want to express my heartfelt gratitude for the amazing tutoriales about shading that you provided in this online drawing course. Your clear instructions and creative insights have truly helped me improve my skills and confidence as an artist. I appreciate the time and effort you put into each lesson, making complex concepts accessible and enjoyable. Thank you for your guidance and support throughout this journey!
Best regards,
Huayra Nadalino Rioja.
Tom Goul
•
1mo
Asked for help
Learning to draw at age 66, now that I’m retired. Suggestions and critique welcomed. Thanks for looking.
Morning, JB! We appreciate the heads up!
The amount of spam accounts created daily is WILD. Our dev team is constantly tweaking our bots and their algorithims to helps catch and prevent spam accounts and spam posts. We are catching a good portion of the spam accounts, but working hard to make that closer to 100%!
The account you reported has been banned and is marked for removal from the site. You are correct. There is not currently a way to report spam accounts like there is for posts and comments but please report any suspicious accounts or posts to support@proko.com! It really helps us!
@ponchoart24
•
1mo
Asked for help
My Order is #660128 and I can see on my classroom. can you Help me THANKS
Hi there, @ponchoart24 How can I help you with this order? If you are wondering where the materials are, the Fantasy Figure Drawing Wizadry course is currently on presale through September 13th. After that all lessons for the course will be released.
Thanks for the questions, @randomnese! I think you and I talked about this in support, but I'll post the answer here as well!
Since all of our students have different abilities and skill levels, work at different paces and have different responsibilities, we never say a course will take a certain amount of time. We only state the duration of the video lessons and how many lessons a course contains. The Perspective course has yet to officially launch, so the lessons and duration show on the overview page are estimates. When the course does launch on October 1st, we will be releasing content weekly! At this time we do not have an eta for the end of the course, only that we are estimating approximately 100 lessons.
Woah, bud! How fun!
